Shipping policy

Last updated: August 31, 2026

This Shipping Policy explains how Javelin Networks processes, ships, and delivers orders placed at javelinnetworks.com. By placing an order you agree to the terms below. For returns and refunds, please see our Refund & Return Policy.

Order processing

Orders are typically processed within 1–2 business days (Monday through Friday, excluding weekends and U.S. holidays). Orders placed after business hours, on a weekend, or on a holiday begin processing the next business day. During periods of high volume, or for large or special-order quantities, processing may take longer, and we will contact you if we expect a significant delay. Your order is not considered shipped until you receive a shipping confirmation email with tracking.

Shipping rates and options

Available shipping methods and their costs are calculated and displayed at checkout based on the items in your cart, their weight and dimensions, and your destination. You will see the exact shipping charge before you complete your purchase. Expedited options may be available at checkout for time-sensitive orders.

Shipping destinations

We currently ship to addresses within the United States, including most U.S. territories. Some carriers cannot deliver to P.O. boxes or to APO/FPO addresses for certain items; if we are unable to ship to the address provided, we will contact you to arrange an alternative. If you need shipping to a destination not offered at checkout, contact us at info@javelinnetworks.com and we will do our best to help.

Delivery estimates

Delivery time depends on the shipping method selected and the destination. Any delivery estimates shown at checkout or in transit are provided by the carrier and are not guaranteed. Javelin Networks is not responsible for delays caused by the carrier, weather, customs, incorrect or incomplete addresses, or other circumstances beyond our control.

Tracking your order

Once your order ships, we will email you a shipping confirmation that includes a tracking number and a link to track your package. Please allow up to 24 hours for tracking information to update after you receive the email.

Address accuracy

Please make sure your shipping address is complete and correct at checkout. We are not responsible for orders shipped to an incorrect or undeliverable address provided by the customer. If a package is returned to us as undeliverable, we will contact you to arrange reshipment; additional shipping charges may apply.

Lost, stolen, or damaged shipments

Title and risk of loss pass to you once we deliver the products to the carrier. If your tracking shows delivered but you cannot locate the package, or if your order arrives damaged, contact us within 7 days of the delivery date at info@javelinnetworks.com with your order number and, for damage, photos of the item and packaging. We will work with you and the carrier to file a claim and make it right, including arranging a replacement or refund where appropriate. Please keep all original packaging until any claim is resolved.

Multiple shipments

Depending on availability, items in a single order may ship separately and arrive at different times, at no extra shipping cost to you. If part of your order is delayed, we will let you know.

Contact us

Questions about shipping or a specific order? Reach us at:

Javelin Networks
Email: info@javelinnetworks.com
Web: javelinnetworks.com